Store Policies & FAQ
Shipping times aren't the same as processing order time frame. Some items like bamboo preorders can take up to 5 weeks to process before shipping. Turn around time is 4 weeks from close on all products unless stated otherwise. Turn Around Time Does Not include weekends, holidays or owners vacation days. Turn Around time for ready to ship items are 5-7 business days unless stated otherwise.
All items are handmade by owner and may vary slightly from listing photos. These pieces are unique and one of a kind. We ensure each and every item is made to the highest standards. We have quality checks every step of the way to ensure only the highest quality items are sent out. We do use varying different shirt brands/materials, this information is typically listed in the description for transparency. We do offer a few different GSM options
No exchanges or returns are accepted from Three Babes Boutique. All items are made to order. If a defect/error is made, these are handled on a case by case basis. Any issues must be presented to us within 3 days of delivery. Items will only be eligible for exchange or return if they are in unworn, unused condition, and in original packaging free from odors and pet hair. If an item is returned and does not meet these conditions the return/exchange will be void. this also includes if we allow a return on a shirt or other items as well due to a defect or error. if you go passed the 3 days, I can no longer accept the returned items or assist with any issues. All items that are deemed eligible for return/exchange must be returned prior at the buyer’s expense. Shipping will not be refunded. We do not accept returns for size discrepancies on our boutique items or custom made items. Please clarify your size with size chart. Clearance items cannot be returned, exchanged or cancelled. These are final sale.
If selected, orders with SEEL added on at checkout will be eligible for fast and easy returns (no exchanges). You can view their eligibility requirements on their website https://www.seel.com/ra
If selected, orders with Route added on at checkout will be covered in the event of damage in transit, lost or stolen packages. 3BB will be unable to assist unless this is added on at checkout with any of these issues.
once your order is placed we do not cancel/edit orders so please make sure you are 100% wanting your items and that they are correct before placing your order. If you need an item by a certain time, please email me at email@example.com before placing your order to ensure we can create and deliver that item in the timeframe you need it.
If your purchase arrives damaged or inaccurate items, please send me an email to firstname.lastname@example.org within 3 days. After 3 days we will no longer be able to assist. Make sure to include your order number when contacting for the fastest reply. We do not reply outside of business hours.
We are not responsible for packages once they have been dropped off with the carrier. If you believe your package is lost, please contact the shipping company to file a claim. We will not refund, remake, or credit your account for any order lost or damaged by the carrier. We encourage all buyers to add route insurance protection which covers any shipping related issues. If this is not added we will be unable to assist.
Orders are sent to the shipping address entered on the order form. Make sure the address you entered is complete and accurate. Three Babes Boutique is not responsible for packages that are non deliverable due to incorrect shipping addresses. If returned the buyer must repay shipping to have it shipped again or forfeit their items.
Pickup items must be picked up with 7 days. After 7 days, we will reach out and require the items be shipped at buyer’s expense. Failure to pay the shipping fee within 3 days will result in forfeiture of the items.
Please join our Facebook group for order updates, if there is a delay it will be posted there. We do our best to inform our customers of any delays.
We reserve the right to refuse service to anyone.